Frequently Asked Questions

How much is shipping?

Shipping is calculated based on the number of seedlings ordered and has not increased since we began shipping seedlings in 2015.

  • 0-12 seedlings – $12.50
  • 13-24 seedlings – $16.75
  • 25-36 seedlings – $21
  • 37-48 seedlings – $28
Where do we ship to?
We currently ship to the lower 48 states. We do NOT ship to Alaska & Hawaii.

How are the seedlings shipped?

Seedlings are shipped via USPS Priority Mail which takes between 1-3 days.  To find the exact number of days visit the USPS Priority Mail Map and enter 85205 as the originating Zipcode.


Some order may ship FedEx Express service depending on delivery address.

Shipping Live Plants
We ship live plants, not a pair of shoes and True Garden is not responsible for damages caused if you fail to collect them from your mailbox, the Post Office etc.  It is your responsibility to periodically track the package so that you can arrange for a timely pick up once it has been delivered.  True Garden is not responsible for damages caused because the shipping address is incorrect or the USPS does not deliver to it.  If a package is not delivered, or is returned to us due to an addressing error we will reship the order one time without cost to you at your request providing we are notified within one week of shipping.  No refunds will be provided regarding addressing errors after the order is initially shipped.

When will my order ship?

Orders are shipped on Mondays, Tuesdays & Wednesdays. Orders placed before 12 noon will ship the same day (Monday thru Wednesday) orders place after 12 on Wednesday through Noon on Monday will ship Monday.

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